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      SumUp POS and Backoffice New Releases

      This article provides information on the changes, updates, and fixes made in each release of the POS and Backoffice updates.

      POS and Backoffice Updates

      App Version 11.4

      Release Date - 13th June 2025

      • Charity donations. Now you can set up charity donations on integrated card payments (SumUp/Zettle/Dojo). You can set up to 5 custom amounts. We show the donations along with the "round to nearest pound" when they go to Pay. You can set this up by clicking here.
      • Self-scan improvement. We revamped the self-service mode and now ask for a manager PIN for challenge25 and restricted quantity products, as well as temp Out of Stock products. You can disable these in the register settings, so you have full control over them. We also have support for charity donations in self-service mode. There is support for a prompt added before the pay (you can also make it mandatory so customers have to enter a note before proceeding).
      • Dynamic colour configuration. You can now configure up to 18 colours in the Backoffice (they can keep or replace the current colours), and these colours will be shown on the product/modifier/selling layout colour prompt in the Backoffice and will be shown on the POS accordingly. You now have full control over the appearance/colour of the selling layout.
      • We added 2 new staff permissions that will require a manager PIN when restricted, view previous transactions and change the temporary Out of Stock flag.
      • Email receipt from POS now prepopulates the Name/Email field when a customer is already attached to the sale.
      • You can now print a bill straight from the table layout without opening the table or saving/voiding the current sale.
      • We now show the number of total items in the cart so merchants can see it quickly instead of counting them.
      • Send additional fields to be consumed by the SumUp KDS for a better merchant experience.
      • Fix issues where removing a promo item (after it's already calculated) and pressing pay now ignores the invalid promo.
      • Fix issues where variants are not greyed out (when OOS temporarily) on the parent modal. Same for open price and loose items.
      • Other fixes and improvements not relating to features.

      App Version 11

      Release Date - 11th December 2024

      • Default register settings: You can now set the default settings in the Backoffice to be applied to the POS upon login.
      • Preview X-read: Now, you can view the X-read without sending it to the printer. Of course, you can still print it off.
      • Customer allergens support: You can now assign allergens to customers. The allergens on the sale will be auto-populated when a customer is assigned.
      • Support for customised Zettle tips. You can now select the default tips method as well as the custom percentages from the Backoffice. Also, updated Zettle to the latest SDK to support their newest readers.
      • Previous transaction improvement: We revamped the previous transactions section where we now show a breakdown of payment methods including the payment tendered, change and tips. We also tweaked the receipt from this section to the imic original receipt as some data (tips, tendered/change) were missing from it.
      • Allow coupon to be used when the sale total is less the than coupon value. For example, if the sale total is £6 and the coupon value is £10, you can now apply the coupon as £6. This is useful when a higher value coupon is given but the usage is intended to be used to any sale regardless of the amount.
      • SumUp Connect fixes to not skip the sign-in screen. With this, we can upgrade the SumUp Connect devices to the latest version to a better loyalty experience for the merchants.
      • The latest Star printer SDK update to fix some network and iOS-related issues.
      • Other minor bug fixes and improvements
        • calculating promo when on the coupon screen so the total is recalculated to apply coupon better
        • Fixed a refund issue when the service charge was applied to the gross amount on the original sale
        • Rewrite query implementation to improve some local Database performance

      App Version 10.9

      Release Date - 15th October 2024

      • Solo API implementation
      • Challenge 25 or age restriction implementation
      • Quantity restriction implementation
      • Service charge on the gross amount
      • Improved Adyen integration
      • Updated printer SDK. This should help fix the "Network unavailable" error which sometimes leads to duplicate printing.
      • Revamp promotion calculation
      • Other minor bug fixes and improvements
        • Compressed ticket print on online orders
        • Added broken icons on the total breakdown, re-print status and bill timer
        • Staff permission to enter float on the opening register
        • Promo cross calculation on negative quantity

      App Version 10.8

      Release Date - 11th July 2024

      • Review the link and QR code on receipt. You can now put text and links to their reviews page in the receipt templates. This then gets printed at the bottom of the receipt with a QR code so customers can scan it.
      • Any allergens that are assigned to a sale are now printed on top of the tickets.
      • You can now enable/disable printing for "No sale" and "Register closure" to save paper. 
      • Configuration to print order notes on Bill and Receipt
      • Updated SumUp SDK to support Solo Lite readers.
      • Incorporated SumUp Connect (FiveStars) integration into this release. We also moved the configuration to the Backoffice for easier management (https://pos.thegoodtill.com/app/integrations/sumup_connect). This build also supports line item display on the cPay terminal so works as CDS (customer display screen).
      • Improved logging for PaymentSense PAT
      • Other minor bug fixes and improvements
        • Compressed item print on web orders
        • UI issues on login for iPad Pro and Air

      App Version 10.6

      Release Date - 7th May 2024

      • Staff action logs. Any action by staff that is approved by the manager is logged so merchants can audit and see who approved a void sale or a discount etc.  The logs can be viewed from the Backoffice and filtered by date/sale/staff/manager etc.  https://pos.thegoodtill.com/app/reports/staff_action_logs
      • The customer view screen on the POS to show the preview on any image/website. This is useful for schools where they want to validate the picture of the customer before allowing them to pay on account.
      • Add outlet name and register name in Petty cash printout.
      • Autogenerate gift card/voucher code support on the POS. Now, merchants can use the following:
        • Enter a manual code
        • Scan from an existing card
        • Use the autogenerated code.
      • Improved Paymentsense/Dojo timed out an error message and asked them to double-confirm. We also log which actions the staff took and are available in the Backoffice for reporting. https://pos.thegoodtill.com/app/reports/paymentsense_logs. This is useful to resolve disputes where the staff argue they haven't seen any modal or said they rejected but showed otherwise etc.
      • Show the total breakdown on the POS screen (popover with gross total before any discount, line discount, sale discount, subtotal, service charge, total and VAT breakdown). This is useful to see how the total is calculated and how the discounts etc are applied properly.
      • Fixed printer status icon for mcPrint2 and mcPrint3. It was showing yellow to confuse merchants although they are connected and printing properly.
      • Fixed eat-in/takeaway price change issues when moving from eat-in to takeaway and then toggling back to eat-in, especially with coupon/voucher and deposit return scheme.
      • Fixed a few IOS 17-related issues and bugs
        • Payment modal CSS issue
        • Fixed selling layout items disappearing for a brief moment on some occasion
        • Printing crashes if no logo present
        • Scanner issue where it turns itself off after a few scans (had to upgrade the SDK to eliminate)
        • The previous transaction pull to refresh is removed and a button to refresh.
        • The tender amount button flickering
      • Other fixes/improvements/refactoring.

      App Version 10.5

      Release Date - 29th January 2024

      • Support for Deposit Return Scheme going live in Ireland this February. This will allow merchants to configure the scheme and allow them to take deposits and return for the eligible products. We have support for manual and automatic modes where the deposit is added with the eligible products and automatically manual entries by the operators. Support article and Backoffice banner/pages will be updated later today. The receipt is also modified to group the deposit at the end according to specification.
      • Support for sticky label printers. We will add more improvements to this but should be ready to use to onboard merchants looking for this integration.
      • You can configure quick cash buttons (£1, £5, £10 etc) that are shown on the app. You can choose to select all, some or none of the buttons to be shown on the payment modal.
      • We have an option to change the default payment button colours
      • Add a staff permission to add MISC item
      • Allow account customers to pay zero or negative sales on ACCOUNT, even if their balance is zero or negative.
      • Show the table number on the Previous transaction page
      • Ability to hide product images on the selling layout. This is useful when the merchants use the image for consumer-facing integrations like goodeats or kiosks but don't require the image to be shown on the POS.
        • Fix the discount not showing properly on some occasions on the previous transaction page.
        • Fix date time picker crash on IOS 17 by updating SumUp SDK with the fix
        • Fix discount label issues on the CDS
        • Updated printer SDK to utilise newer printer and other fixes
        • Other minor fixes and improvements