Goodtill’s Stuart integration allows you to request Stuart to collect and deliver the contents of any web order on the POS, including orders created through Goodeats and other integrations.
Ensure that you have a payment card on file after completing the setup.
Ensure that your outlet address is correct in the backoffice.
You are now ready to use Stuart in the POS app.
To utilize Stuart delivery:
The Stuart connection is configured per outlet, this allows you to use either the same Stuart account or different Stuart accounts per outlet.
Stuart will bill the store using the card on file in the Stuart account. Goodtill is not involved in the billing of Stuart deliveries.
As soon as the courier collects the order from the store, the order status will automatically be set to “dispatched” which causes an email to be sent to the customer letting them know that their order is on its way.
You can cancel a delivery from the POS as long as Stuart allows the delivery to be cancelled. Usually this means that deliveries can be cancelled before a courier is on their way to collect.
Yes, if the order is still in the accepted state you can request delivery again if the previous delivery was cancelled.
If you cancel a delivery from the Stuart dashboard this will be reflected in Goodtill shortly afterwards. Any other changes made to delivery jobs within the Stuart dashboard will not be captured by Goodtill.
The operator can choose between small, medium and large package sizes when placing the delivery request.
Yes, any delivery web sale in Goodtill can be delivered through Stuart. This includes orders placed via the External Sale API or through one of our partners.
In order to request delivery using Stuart:
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