How to contact our different teams at SumUp POS

This article relates to the teams for the UK and Ireland POS branch of SumUp. If you need assistance with your SumUp card readers, payouts, account information etc, please contact the SumUp Support team.

If you're currently live and need technical help, to reach the POS Support team, please check out our page here: SumUp POS Support.


If you're in the setup phase, it's best to contact your installation engineer directly - they will have emailed you, but if you're struggling to reach them you can email 


If you'd like to contact our sales team, you can reach them at


For all billing enquiries, invoices requests, module add-ons, please contact