How to contact SumUp Point of Sale (UK/Goodtill) Support
Please see below for our contact methods and opening hours
Live chat
For the quickest reply, we're open via live chat from your SumUp POS website or the support website in the hours below:
Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 5pm
Weekends and Bank holidays: 10am to 6pm
Phone and Email
We're also open for more extended hours via email (pos.support.uk.ie@sumup.com) or by phone (020 3322 4095) in the hours below:
Monday: 8am to 7pm
Tuesday: 8am to 7pm
Wednesday: 8am to 7pm
Thursday: 8am to 7pm
Friday: 8am to 9pm
Saturday: 10am to 9pm
Sunday & Bank holidays: 10am to 6pm (live chat and email only)
Please note that if you're not immediately able to reach us by phone, we log all missed calls and will call you back very shortly!