How to contact SumUp Point of Sale (UK/Goodtill) Support

Please see below for our contact methods and hours

Live chat

We're open via live chat from your Goodtill website  or the support website in the hours below:

Monday: 9am to 5pm

Tuesday: 9am to 5pm

Wednesday: 9am to 5pm

Thursday: 9am to 5pm

Friday: 9am to 5pm

Weekends and Bank holidays: 10am to 5pm


Phone and Email

We're also open for more extended hours via email ( or by phone (020 3322 4095) in the hours below:

Monday: 8am to 7pm

Tuesday: 8am to 7pm

Wednesday: 8am to 7pm

Thursday: 8am to 7pm

Friday: 8am to 9pm

Saturday: 10am to 9pm

Sunday & Bank holidays: 10am to 6pm

Please note that if you're not immediately able to reach us by phone, we log all missed calls and will call you back very shortly!