VAT Queries – FAQ

How do I apply a different VAT rate on takeaway?
Firstly, ensure that you have this function enabled on your back office by going to Settings > Global Settings > Enable Eat-in/Takeaway Product option > Save.
Then go to edit your product. You’ll see midway down the page a section for takeaway settings:

VAT_takeway

You can now choose to have a different price and VAT rate on takeaway.
On your till, you’ll need to enable the eat-in/takeaway feature as well. You can do this by going to the cog at the top right > Settings > General Settings > Enable Eat-in/Takeaway > Enable Prompt. This will now allow you to tell the system whether the items in the sale are for eat-in or takeaway, and the system will then apply the VAT rate accordingly.

 

What if I have a product that needs to have 5% for eat-in and 20% for takeaway?
At the moment, this isn’t currently possible. However it is something that we’re already working on, and we’ll be releasing this at the end of July. Until then, a workaround would be to create variants of the product – one for eat-in and one for takeaway. There’s more information on creating variants here.

 

How can I set a different VAT rate for products ordered through Goodeats?
If you go in to edit your product, midway down the page you’ll see a Goodeats settings section:

VAT_GEHere you can select a different price and VAT rate for products bought through the Goodeats platform.

 

For items ordered through Goodeats, how do I set a different VAT rate for items ordered through drop-off/table ordering separate to items ordered for takeaway?
At the moment, this function is not currently available. However it is something that we’re already working on, and we’ll be releasing this at the end of July. Until then, a workaround is to create a new outlet, and have one outlet for your takeaway service, and another outlet for your drop-off/table service. This will allow you to set different VAT rates for the different products. Please note that doing this will mean that you will need two terminals – one each to receive orders from each outlet.

 

I have alcoholic drinks which are mixed with non-alcoholic options – how do I manage the VAT?
How you manage the VAT is up to you – but please see below for an explanation of how our system manages the VAT:

Example 1) 1 product called Rum & Coke – The system will apply the VAT rate for that product (usually 20%).

Example 2) 1 product called Rum & Coke, but the coke/non-alcholic mixer is a modifer  – The system will apply the VAT rate for that product (usually 20%).

Example 3) Rum & Coke but split into two products; one product for rum @ 20% VAT, and another, separate product for coke @ 5% VAT – The system will apply the 20% VAT to the rum, and the 5% VAT to the coke.