First, you need to obtain your printer’s IP address. If you do not know how to obtain your printer’s IP, please follow the above steps.
Open a web browser on your computer and enter your printer’s IP into the address bar.
After entering your printer’s IP into your browser’s address bar you will be directed to ‘Star Micronics’ Web page.
Click the ‘Login’ tab on the left-hand side of the page, located under the heading ‘System Access’.
Enter the following login details:
Username : root
Password : public
Then click the tab labeled ‘IP Parameters’ under the heading ‘Network Configuration’.
Change the printer’s status to ‘Static’ by checking the corresponding box.
Then, simply click ‘Submit‘>’Save‘>’Execute‘ to save the changes.
Your printer should then print out a new receipt and the printed IP address should read (Static) next to it.
We are always happy to help with any issues you may be having. If you can't find what you're looking for within our support portal please send us a message by clicking the button below or call our support team on 0203 322 4095.