Welcome to our step-by-step guide for setting up your system! We understand that setting up a new system can sometimes be challenging, so we've created this comprehensive guide to walk you through the process smoothly.
- SumUp POS Pro account (pos.thegoodtill.com)
You should have received an email to activate this shortly after paying for your order
- SumUp Merchant/Payments account (me.sumup.com)
This is the SumUp account used to configure your Kiosk and take payments
Once your Kiosk Portal has been activated, you can follow this link: https://portal.orderandpay.sumup.com/dashboard or click “Order & Pay” on the left-hand side of your dashboard
Click “Connect your POS” from the Dashboard or follow this link:
Click “Add” to connect your SumUp POS account
If you don’t have access to your SumUp POS login or have forgotten the password, you can go to https://pos.thegoodtill.com and reset your password.
Step 2
Create your Menu
Click “Add new” to create a Menu
Give your Layout a name
Select the Location for this Menu. This will be the POS Pro connection from the previous step.
Click “Save Details”
Give your first Section a Name
e.g. “Burgers”
Add an image to identify your Section.
If you don't add a Section thumbnail, it will use the image of the 1st item with an image within the Section.
Click “Create” to save the new Section
Select the Section you want to add the products to.
Select the desired product. These will be pulled from the specified “Location” chosen for the Menu
Click "Add Item"
Once you have finished creating your Sections and adding Products,
save your Menu!
Step 3
Create Order Types
This page allows you to set up different Order Types such as;
- Takeaway
- Collect Later
- Order for Interval
Eat In and Takeaway are created by Default.
If you only need one order type, you can click ‘Next’ to go to the next step.
If you have different pricing for Take Away items, you need to set up your Take Away Price book.
Select “Price books” from the menu on the left.
If there is no difference in price between Eat In and Takeaway, you can move on to the next step.
To add a Takeaway Pricing, you need to set the pricing in the POS back office and then add a new Price Book.
Once created, you’ll have two Price Books. Continue with the guide to see the next steps.
Step 4
Create your Kiosk Template
This is where previous steps come together and where you add your logo, screensaver
If you are not already on the Kiosk Template Page, click “Create Kiosk Template” from the Dashboard.
A Terminal Template is where you configure the appearance of your kiosk by:
- Uploading your logo
- Uploading a screensaver
- Adding colours
- Adding customer messages
Add a name for your Template
Select your location (created when you connected the POS)
Then click “Save”.
Select the menu you created earlier
You can also create multiple and use the “Schedule menus” option to automatically switch between menus at specific times. 
We have added both Eat In and Takeaway order types to your first template.
If you only need one of them, you can click on the trash can icon to remove it.
The kiosk will give a collection code to the customer once an order has been placed. You can select if this code will be Numeric or Alphanumeric.
Logo
Your logo can be square or rectangular. It’s ideal to have a transparent background,
Checkout Banner
Aspect ratio of 6:1 (e.g. 1200 pixels wide, 200 pixels high)💡
Screensaver
Width = 1080 pixels
Height = 1920 pixels
Format = JPEG/PNG/GIF
Max size of 10MB
Branding
Click on the colours to edit the colour scheme of your Kiosk
Add some customer messages here.
Kiosk Footer text will show at the bottom of the kiosk screen.
Eg. “Please ask the team if you have any questions.”
Order Confirmation Text will be show once the customer completes their order.
Eg. “Thank you for your order”
Enable Printing
For physical receipts a Star Micronics mC-Print3 printer can be connected to the Kiosk. Otherwise, please disable.
Use digital collection slips
Enable "use digital collection slips" for digital receipts. The QR code will direct the customer to page with their order details.
You can customise your receipts by adding your own Header and Footer Text.
The operator Pin provides access to the kiosk configuration screen and is necessary for actions such as deactivating the Kiosk and updating the settings after any changes have been made.
The pin must be a minimum of 6 digits/numbers. For example: 123456
Once you have finished, scroll back to the top of the page and click “Save and continue to next step”
Step 5
Create your Kiosk Terminal
Select your Location
Click Add New Kiosk
Enter a name for your Kiosk
Assign the Kiosk Template you created and click “Create”.
Head back to the Overview screen and click “Complete onboarding”
Your setup is complete!
You can log in to the Kiosk Screen and start taking orders!
If you need any extra help you can reach out to us in the following ways;
