How to contact SumUp POS PRO (TheGoodtill) Support

Please see below for our contact methods, opening hours, and SumUp POS PRO Support holiday schedule.

Live chat

For the quickest reply, we're open via Live Chat from your SumUp POS website or the support website in the hours below:

Monday to Friday: 8 am to 8 pm

Weekends and Bank holidays: 8 am to 7 pm

Phone and Email

Phone - You can find the POS PRO support number HERE or via the POS Backoffice > Support.

We're also open for more extended hours via email (pos.support.uk.ie@sumup.com) or by phone during the hours below:

Monday to Friday: 8 am to 8 pm

Weekend & Bank holidays: 8 am to 7 pm

Please note that when there are no agents available, you can use the queue callback function by pressing '1' to get an automatic callback once an agent becomes available.