---
title: Cancelling your SumUp POS Account/Outlet
description: We're sorry to hear that you're thinking of leaving us. Please email us at pos.cs.uk.ie@sumup.com to submit your request. This also applies to those just wishing to close a singular outlet under their
---

[Skip to content](https://support.thegoodtill.com/how-to-cancel-your-goodtill#main-content)

English

Show submenu for translations

![sumup logo-modified.png\]](https://support.thegoodtill.com/hs-fs/hubfs/sumup%20logo-modified.png?height=40&name=sumup%20logo-modified.png)

- [Default HubSpot Blog](https://thegoodtill-8238028.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://thegoodtill-8238028.hs-sites.com/blog)
- English
  
  Show submenu for translations
- Home

 Home

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Support Knowledge Base](https://support.thegoodtill.com/?hsLang=en)
2. [Back End](https://support.thegoodtill.com/back-end?hsLang=en)
3. [Settings](https://support.thegoodtill.com/back-end?hsLang=en#settings)

# Cancelling your SumUp POS Account/Outlet

We're sorry to hear that you're thinking of leaving us. Please email us at [pos.cs.uk.ie@sumup.com](https://support.thegoodtill.com/pos.cs.uk.ie@sumup.com?hsLang=en) to submit your request. This also applies to those just wishing to close a singular outlet under their account.

If there are any technical issues or anything that we can do to improve our service for you please always send an email and we'll do whatever we can to ensure the service works for you!

 

- [Front End](https://support.thegoodtill.com/front-end?hsLang=en#main-content)

    - [Download And Login](https://support.thegoodtill.com/front-end?hsLang=en#download-and-login)
    - [Sales](https://support.thegoodtill.com/front-end?hsLang=en#sales)
    - [Tables](https://support.thegoodtill.com/front-end?hsLang=en#tables)
    - [Options](https://support.thegoodtill.com/front-end?hsLang=en#options)
    - [App Refresh](https://support.thegoodtill.com/front-end?hsLang=en#app-refresh)
    - [FAQ](https://support.thegoodtill.com/front-end?hsLang=en#faq)
    - [Tips](https://support.thegoodtill.com/front-end?hsLang=en#tips)
    - [Delivery](https://support.thegoodtill.com/front-end?hsLang=en#delivery)
    - [Refunds](https://support.thegoodtill.com/front-end?hsLang=en#refunds)
    - [Ticket/Receipt printouts](https://support.thegoodtill.com/front-end?hsLang=en#ticket-receipt-printouts)
- [Back End](https://support.thegoodtill.com/back-end?hsLang=en#main-content)

    - [Dashboard](https://support.thegoodtill.com/back-end?hsLang=en#dashboard)
    - [Products](https://support.thegoodtill.com/back-end?hsLang=en#products)
    - [Ingredients](https://support.thegoodtill.com/back-end?hsLang=en#ingredients)
    - [Sales](https://support.thegoodtill.com/back-end?hsLang=en#sales)
    - [Customers](https://support.thegoodtill.com/back-end?hsLang=en#customers)
    - [Setup](https://support.thegoodtill.com/back-end?hsLang=en#setup)
    - [Users](https://support.thegoodtill.com/back-end?hsLang=en#users)
    - [Add-ons](https://support.thegoodtill.com/back-end?hsLang=en#add-ons)
    - [Settings](https://support.thegoodtill.com/back-end?hsLang=en#settings)
    - [Change Store](https://support.thegoodtill.com/back-end?hsLang=en#change-store)
    - [Logout](https://support.thegoodtill.com/back-end?hsLang=en#logout)
    - [Reports](https://support.thegoodtill.com/back-end?hsLang=en#reports)
- [Hardware](https://support.thegoodtill.com/hardware?hsLang=en#main-content)

    - [Printer Setup](https://support.thegoodtill.com/hardware?hsLang=en#printer-setup)
    - [Printer Troubleshooting](https://support.thegoodtill.com/hardware?hsLang=en#printer-troubleshooting)
    - [SumUp](https://support.thegoodtill.com/hardware?hsLang=en#sumup)
    - [Zettle](https://support.thegoodtill.com/hardware?hsLang=en#zettle)
    - [PaymentSense](https://support.thegoodtill.com/hardware?hsLang=en#paymentsense)
    - [Supported Hardware](https://support.thegoodtill.com/hardware?hsLang=en#supported-hardware)
    - [Scanners](https://support.thegoodtill.com/hardware?hsLang=en#scanners)
    - [iPad](https://support.thegoodtill.com/hardware?hsLang=en#ipad)
- [Modules](https://support.thegoodtill.com/modules?hsLang=en#main-content)

    - [Advanced Stock](https://support.thegoodtill.com/modules?hsLang=en#advanced-stock)
    - [Pro](https://support.thegoodtill.com/modules?hsLang=en#pro)
    - [Advanced Loyalty](https://support.thegoodtill.com/modules?hsLang=en#advanced-loyalty)
    - [KDS](https://support.thegoodtill.com/modules?hsLang=en#kds)
- [Integrations](https://support.thegoodtill.com/integrations?hsLang=en#main-content)

    - [Built-In](https://support.thegoodtill.com/integrations?hsLang=en#built-in)
    - [Third Party](https://support.thegoodtill.com/integrations?hsLang=en#third-party)
    - [Custom](https://support.thegoodtill.com/integrations?hsLang=en#custom)
- [Reporting](https://support.thegoodtill.com/reporting?hsLang=en#main-content)

    - [Advanced Reports](https://support.thegoodtill.com/reporting?hsLang=en#advanced-reports)
    - [Reports](https://support.thegoodtill.com/reporting?hsLang=en#reports)
    - [Reporting FAQs](https://support.thegoodtill.com/reporting?hsLang=en#reporting-faqs)
- [Goodeats](https://support.thegoodtill.com/goodeats?hsLang=en#main-content)

    - [Goodeats - Table Ordering](https://support.thegoodtill.com/goodeats?hsLang=en#goodeats-table-ordering)
    - [Goodeats - Delivery](https://support.thegoodtill.com/goodeats?hsLang=en#goodeats-delivery)
    - [Fulfilment Options](https://support.thegoodtill.com/goodeats?hsLang=en#fulfilment-options)
    - [Stripe](https://support.thegoodtill.com/goodeats?hsLang=en#stripe)
    - [Goodeats](https://support.thegoodtill.com/goodeats?hsLang=en#goodeats)
    - [Payment Options](https://support.thegoodtill.com/goodeats?hsLang=en#payment-options)
- [Extras](https://support.thegoodtill.com/extras?hsLang=en#main-content)

    - [Extras](https://support.thegoodtill.com/extras?hsLang=en#extras)
    - [Resources](https://support.thegoodtill.com/extras?hsLang=en#resources)
    - [Redirects](https://support.thegoodtill.com/extras?hsLang=en#redirects)
    - [MISC](https://support.thegoodtill.com/extras?hsLang=en#misc)
    - [Deposit Return Scheme](https://support.thegoodtill.com/extras?hsLang=en#deposit-return-scheme)
- [System scenarios](https://support.thegoodtill.com/system-scenarios?hsLang=en)
- [SumUp Connect](https://support.thegoodtill.com/sumup-connect?hsLang=en)

- [Default HubSpot Blog](https://thegoodtill-8238028.hs-sites.com/blog)

[![Chill listening crop-3](https://support.thegoodtill.com/hs-fs/hubfs/sumup%20logo-modified.png?width=24&height=24&name=sumup%20logo-modified.png "Chill listening crop-3")](http://thegoodtill.com)

SumUp Point of Sale Support

<https://www.facebook.com/sumupposuk> <https://www.linkedin.com/company/goodtill/> <https://www.instagram.com/sumupposuk/> <https://twitter.com/sumupposuk> <https://www.youtube.com/channel/UC7GIKQb3jmztQMVh9rjdBRg/featured>

Copyright © 2026, SumUp