--- title: Goodeats Customer Statement Descriptors description: How to set the descriptor that will appear on your customer's statement when they order through your Goodeats store. --- [Skip to content](https://support.thegoodtill.com/goodeats-customer-statement-descriptors#main-content) English Show submenu for translations ![sumup logo-modified.png\]](https://support.thegoodtill.com/hs-fs/hubfs/sumup%20logo-modified.png?height=40&name=sumup%20logo-modified.png) - [Default HubSpot Blog](https://thegoodtill-8238028.hs-sites.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://thegoodtill-8238028.hs-sites.com/blog) - English Show submenu for translations - Home Home Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Knowledge Base](https://support.thegoodtill.com/?hsLang=en) 2. [Goodeats](https://support.thegoodtill.com/goodeats?hsLang=en) 3. [Stripe](https://support.thegoodtill.com/goodeats?hsLang=en#stripe) # Goodeats Customer Statement Descriptors ## How to set the descriptor that will appear on your customer's statement when they order through your Goodeats store. Statement descriptors explain charges or payments on bank statements. By using clear and accurate statement descriptors can reduce chargebacks and disputes.  The **store display name** is used as the statement descriptor which appears on the customer's card statement. This can be edited in the backoffice by going to **Goodeats \> Outlet Details \> Store Display Name.** ### Please note that Stripe has rules concerning what can be used as a descriptor: A complete statement descriptor – either a single static descriptor or the combination of a prefix and suffix – must meet the following requirements: - Contains only Latin characters. - Contains between 5 and 22 characters, inclusive. - Contains at least one letter (if using a prefix and a suffix, both require at least one letter). - Does not contain any of the special characters \< \> \\ ' " \*. - Reflects your doing business as (DBA) name. - Contains more than a single common term or common website URL. 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