Advanced Loyalty - FAQs
Common queries regarding the Goodies app and Advanced Loyalty module
- How do my customers download the Goodies app?
- The Goodies app can be downloaded from the Apple Store or from the Google Play store.
- How can I scan their code?
- You can use the iPad camera or buy a dedicated handheld scanner here.
- What happens with the points if I have multiple outlets?
- The points can be earned at any outlet and redeemed in any outlet, they can't be restricted to be earned/redeemed at specific outlets.
- If I refund a sale, will it deduct the points back from the customer?
- Yes, if you refund a sale, it will deduct points from the customer. However please note that this may take some time to sync through.