Goodtill provides a Shopify app for syncing products and stock levels with Goodtill.
This feature requires the E-commerce module, contact firstname.lastname@example.org to add this module to your account.
If you are creating a new Shopify store, this app will automatically import all Goodtill products in to Shopify ready for sale on your online store. Optionally, you can choose to keep the product details such as name, price and variants in sync with Goodtill.
Customer records for Shopify orders can optionally be synced back to Goodtill, so that customers that shop online can easily be assigned to sales in the POS when they also shop in store.
This app allows syncing the stock levels between Goodtill and Shopify, using Goodtill as the “master” source of stock values, which are then copied over to Shopify.
Stock levels will be in the following cases:
To install the Goodtill Stock Sync app, please make sure you are logged in to your Shopify store, then click the button below and enter your store URL then follow the prompts.
A document containing technical information can be found here.
Yes, products with variants and attributes are supported.
Yes. By default, product data for products imported in to Shopify will be kept in sync with Goodtill, however this can be disabled in the settings. Product data is not synced from Shopify to Goodtill.
Shopify will mark the product as out of stock if quantity in Goodtill is 0 or the product has track inventory disabled. You can disable stock syncing for a product by changing the “Inventory Policy” and “Fulfilment Service” to Shopify instead of Goodtill.
If products are matched by SKU, this may be due to:
The plugin can safely be disabled at any time if you do not need the stock syncing functionality.
Yes – this will not cause any problems. If a product is sold on store A, the stock will be decremented in store A and Goodtill. Within the next hour, store B will be updated with the new lower stock value from Goodtill.
We are always happy to help with any issues you may be having. If you can't find what you're looking for within our support portal please send us a message by clicking the button below or call our support team on 0203 322 4095.