The iZettle device may turn itself off. To turn the device on, please press and hold the button on the top right and wait for the connection to be established again.
The iZettle device will last either approx. 8 hours or 100 transactions from a full charge.
If the iZettle device doesn’t turn on, please connect the micro usb cable to the device and charge for approx. 1 hour from a wall socket using a plug adapter or 1-2 hours using a computer.
We are always happy to help with any issues you may be having. If you can't find what you're looking for within our support portal please send us a message by clicking the button below or call our support team on 0203 322 4095.